Invoices, receipts and payment methods
Invoices, card details and billing address live in the Paddle portal, reachable from Settings → Billing.
Who this is for: Account owners and anyone reconciling expenses.
Open the billing portal
Open Settings and choose Billing
On a team workspace, only the owner sees this. Admins are told that billing is managed by team owners.
Choose Manage billing
Byteflare requests a fresh, single-use portal session from Paddle and opens it.
Use the portal
Download invoices, change the card on file, and update the billing address and tax identifier.
Invoices
Paddle issues every invoice and emails a receipt to the address on the subscription when a payment succeeds. Historic invoices are downloadable from the portal. Because Paddle is the merchant of record, the supplier on the invoice is Paddle.
Tax and VAT numbers
Paddle calculates and applies the tax that is due in your country and shows it at checkout. If your business has a VAT or GST registration number, enter it in the Paddle portal or during checkout so it appears on the invoice and is treated correctly.
Change your payment method
Update the card in the Paddle portal. Byteflare never sees or stores your card details. Do this before renewal if the card on file is close to expiring.
Related
- Failed and overdue paymentsA failed renewal puts the subscription into a past-due state. Fix the payment method in the Paddle portal.
- Request a refundFull refund within 14 days of your first paid charge, requested by email from the account address.
- Billing, plans and trialsByteflare bills through Paddle, which acts as the merchant of record for every payment, invoice, tax calculation and refund.